Registrarial Services

To connect with us:
Telephone 416-872-YORK (9675)

Telephone Hours:
Monday to Friday: 10 a.m. to 2 p.m.

In-person Registrarial Services with QLESS

Drop-in support via QLESS is now available for students seeking answers to Registrarial and Student Financial Services.

How to use QLESS:

  1. Download the app on your smartphone from Google Play or the iTunes App Store.
  2. Open the app and select: "General/ Academic Enquiries" for Registrarial Services or "Financial Aid Questions" for our Student Financial Services team. You can also get in Que.
  3. Once you are in the Que, you will receive an SMS confirmation advising you to see one of our service desks. Completion of the YU Screening questionnaire is required.

Please make sure you wear your mask/face covering while on-premises.

QLESS hours of Operation: Monday to Thursday 9 a.m. to 4 p.m.
Friday: 10 a.m. to 3 p.m.
(closed from noon to 1 p.m. daily)

We are currently experiencing high queue volumes on all our contact channels.

Connect with a Live Registrarial Services Agent via Zoom!

Qless/Zoom Live Connect - Hours of Operation:
Monday and Wednesday 9 a.m. to 12 p.m.

Please read all of the instructions below: 

  1. Use the RS QLess Kiosk (link provided below) or the QLess app, to access the Registrarial Services Virtual Drop-in queue.
  2. You will receive a text message (not an email) with the Zoom ID and password
  3. Go to (link provided below) to enter your Zoom ID and password, to enter the video call.
  4. QLess must be utilized in order to connect with a Live Agent via Zoom.

RS Qless Kiosk 

Zoom website

Email (Please remember to include your name and reference or student number in your email.)

Glendon Campus hours may differ

Perspective view of the Bennett Centre Building at York University


York University
Registrarial Services
Bennett Centre for Student Services - Main Floor
99 Ian Macdonald Blvd
Toronto, ON M3J 1P3

Maps and Directions

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